Store policies

Privacy Policy

Effective Date: September 9, 2026

This Privacy Policy explains how My Salon Doll LLC, doing business as My Salon Doll (“My Salon Doll,” “we,” “us,” or “our”), collects, uses, and shares personal information when you visit, interact with, or make a purchase through mysalondoll.commysalondollshop.com, our Shopify-powered store and checkout, or any other website or service that links to this Privacy Policy (collectively, the “Services”).

By using the Services, you acknowledge the practices described in this Privacy Policy.

Information We Collect

Depending on how you interact with My Salon Doll, we may collect the following categories of personal information:

Information You Provide to Us

This may include:

  • Contact information, such as your name, email address, telephone number, billing address, and shipping address.

  • Order information, such as products purchased, order value, discounts, shipping selections, returns, refunds, and customer-service history.

  • Account information, if customer accounts or similar features are offered.

  • Communications, including information you provide when contacting us through email, website forms, social media, customer support, reviews, or other communications.

  • Marketing preferences, such as whether you have subscribed to promotional emails or consented to certain analytics or advertising technologies.

Payment Information

Payments are processed through Shopify and its payment providers.

We generally do not receive or store your complete payment-card number. Payment information is handled by Shopify, payment processors, and other payment providers according to their own privacy and security practices.

Information Collected Automatically

When you use the Services, we and our service providers may automatically collect information such as:

  • IP address

  • Browser type

  • Device type

  • Operating system

  • Pages viewed

  • Products viewed

  • Cart activity

  • Referring website or advertisement

  • Approximate location derived from your IP address

  • Date and time of visits

  • Interactions with our website

  • Advertising and analytics identifiers

This information may be collected using cookies, pixels, tags, local storage, and similar technologies.

Information From Third Parties

We may receive information from companies that help us provide the Services, including Shopify, payment providers, shipping and fulfillment providers, advertising platforms, analytics providers, and other technology partners.

How We Use Personal Information

We may use personal information to:

  • Process and fulfill purchases.

  • Process payments, returns, exchanges, and refunds.

  • Provide shipping and delivery information.

  • Maintain shopping carts and checkout functionality.

  • Respond to questions and provide customer support.

  • Communicate with you regarding purchases, orders, returns, or service-related matters.

  • Detect and prevent fraud, misuse, security incidents, and unauthorized transactions.

  • Operate, maintain, troubleshoot, and improve our websites and Services.

  • Understand how customers interact with our products and website.

  • Measure the effectiveness of advertising and marketing campaigns.

  • Personalize advertising or website experiences where permitted.

  • Send promotional emails or marketing communications when permitted by law and consistent with your choices.

  • Maintain appropriate business, accounting, and tax records.

  • Comply with legal obligations.

  • Protect our rights, customers, business, and Services.

How We Share Personal Information

We may share personal information with companies and service providers that help us operate My Salon Doll.

These may include:

Shopify

Our ecommerce experience, shopping cart, checkout, payment processing, order management, and related functionality may be provided through Shopify.

When you interact with Shopify-powered functionality, information may be collected and processed by Shopify according to Shopify's own privacy practices.

Service Providers

We may provide information to companies that assist us with:

  • Website hosting

  • Ecommerce functionality

  • Payment processing

  • Order fulfillment

  • Shipping and delivery

  • Fraud prevention

  • Website security

  • Email communications

  • Customer support

  • Analytics

  • Advertising

  • Marketing

  • Information technology and website development

These providers may use information as necessary to provide services to us and as otherwise permitted under their own agreements and applicable law.

Advertising and Analytics Partners

With any consent required by applicable law, we may use services provided by platforms such as Meta and other advertising or analytics providers.

These services may receive information about your interactions with our website in order to measure advertising performance, understand customer behavior, or provide more relevant advertising.

Some privacy laws may consider certain advertising-related disclosures to be a “sale,” “sharing,” or use of personal information for “targeted advertising,” even when no money is exchanged.

Where required by applicable law, you may have the right to opt out of these practices.

Legal and Business Purposes

We may also disclose information:

  • When required by law, regulation, subpoena, court order, or legal process.

  • To law enforcement, regulators, courts, or government authorities where legally required or appropriate.

  • When reasonably necessary to protect the rights, property, safety, or security of My Salon Doll, our customers, or others.

  • In connection with a merger, acquisition, financing, sale, restructuring, bankruptcy, or transfer of some or all of our business or assets.

  • To professional advisers such as attorneys, accountants, insurers, or consultants when reasonably necessary.

Sale and Sharing of Personal Information

We do not sell personal information in exchange for money.

However, certain privacy laws may define the use of advertising cookies, pixels, or similar technologies as a “sale,” “sharing,” or “targeted advertising.”

If these technologies are used on our Services, you may be able to exercise applicable opt-out rights through our cookie or privacy-preference controls or by contacting us using the information below.

Cookies, Analytics, and Advertising

Our Services may use cookies and similar technologies.

Essential Technologies

Some technologies are necessary for the website to function properly. These may support:

  • Shopping carts

  • Checkout

  • Payments

  • Security

  • Fraud prevention

  • Website functionality

  • Session management

Analytics and Advertising

Where enabled and permitted, we may also use analytics and advertising technologies to:

  • Understand website usage.

  • Measure website and advertising performance.

  • Determine which marketing campaigns result in visits or purchases.

  • Improve our website and customer experience.

  • Provide or measure personalized advertising.

Where required, non-essential technologies will be used according to your consent choices.

You may be able to adjust these choices through our cookie-preference or privacy-preference controls.

Your browser, device, or privacy software may also provide additional cookie and tracking controls.

Meta Pixel and Advertising Measurement

If enabled on our Services, the Meta Pixel or related Meta technologies may collect information about activities such as:

  • Website visits

  • Product views

  • Add-to-cart activity

  • Checkout initiation

  • Purchases

Shopify or our website may also support server-side advertising measurement, including Meta's Conversions API, depending on the integrations and data-sharing settings we have enabled.

Information sent to advertising platforms may be used for advertising measurement, attribution, audience creation, or personalized advertising where permitted by law.

Marketing Communications

If you subscribe to promotional emails or other marketing communications, you may unsubscribe at any time by using the unsubscribe link included in the communication.

Opting out of marketing will not prevent us from sending transactional or service-related communications, such as order confirmations, shipping updates, responses to customer-service requests, or important information regarding a purchase.

Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy.

Retention periods may depend on factors such as:

  • The type of information.

  • Whether you have an active or recent customer relationship with us.

  • Accounting and tax requirements.

  • Fraud-prevention needs.

  • Contractual obligations.

  • Legal or regulatory requirements.

  • The need to resolve disputes or enforce agreements.

We may retain certain transaction and business records even after other customer information is deleted when required or permitted by law.

Your Privacy Rights

Depending on where you live, you may have certain rights regarding your personal information.

These rights may include the ability to:

  • Request access to personal information we maintain about you.

  • Request correction of inaccurate personal information.

  • Request deletion of certain personal information.

  • Request a copy or portable version of certain information.

  • Opt out of certain targeted advertising.

  • Opt out of certain sales or sharing of personal information as those terms are defined under applicable privacy laws.

  • Withdraw consent where processing is based on consent.

  • Appeal certain decisions regarding privacy requests where applicable.

To submit a privacy request, contact us at:

info@mysalondoll.com

We may need to verify your identity before processing certain requests.

Where permitted by law, an authorized agent may submit a request on your behalf. We may require verification of the agent's authority and your identity.

Children's Privacy

My Salon Doll sells toys and products that may be intended for use by children. However, our websites and ecommerce Services are intended for parents, guardians, and other adult purchasers and are not directed toward children under 13.

We do not knowingly collect personal information directly from children under 13.

If you believe that a child under 13 has submitted personal information to us without appropriate parental consent, please contact us so that we can investigate and, where appropriate, delete the information.

Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no internet transmission, electronic storage system, website, or payment system can be guaranteed to be completely secure.

Third-Party Websites and Services

Our Services may contain links to third-party websites, social media platforms, payment services, or other websites that we do not control.

This Privacy Policy does not govern the privacy practices of those third parties.

We encourage you to review the privacy policies of third-party services before providing them with personal information.

International Processing

Some of our service providers may process personal information in states, countries, or regions outside of where you live.

Privacy and data-protection laws in those locations may differ from those in your jurisdiction.

Where required by applicable law, appropriate safeguards may be used for international transfers of personal information.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business, Services, technology, legal requirements, or privacy practices.

When we make changes, we will post the updated Privacy Policy and revise the Effective Date at the top of this page.

Contact Us

If you have questions about this Privacy Policy, our privacy practices, or a request concerning your personal information, you may contact us at:


Legal Business Name: My Salon Doll
Mailing Address: 2660 E Ranch Road, Eagle Mountain, UT 84005
Email: info@mysalondoll.com

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